TankTough Fitness Club — Shipping Policy

Last updated: October 20, 2026

At TankTough Fitness Club, we're committed to getting your fitness apparel and equipment delivered safely and efficiently.

We work with trusted fulfillment partners, including Printful, to produce and ship our products.

1. Order Processing & Production

Many TankTough products are made to order.

Once your order is placed, it enters our processing and fulfillment system.

Please note:

• Production and shipping are separate stages.
• Processing times may vary depending on the product and order volume.
• Orders containing multiple products may arrive in separate packages.
• During holidays and promotional events, fulfillment may take longer.

2. Shipping Times

Estimated shipping and delivery times are provided during checkout when available.

Delivery times depend on:

• Your shipping destination.
• The shipping method selected.
• Product availability and production requirements.
• Shipping carrier operations.
• Weather conditions and unexpected delays.

Delivery estimates are not guaranteed arrival dates.

3. Shipping Costs

Shipping charges are calculated and displayed at checkout before payment.

Costs may vary depending on the products ordered, shipping destination, and available delivery methods.

4. Order Tracking

When tracking is available, customers will receive shipping confirmation and tracking information after their order ships.

Tracking updates may take additional time to appear in the carrier's system.

5. Lost or Missing Packages

If your package appears lost during transit, please contact TankTough Fitness Club.

We will investigate the issue with the shipping carrier.

If your package is confirmed lost, we will arrange a replacement or refund at no additional cost.

6. Damaged or Incorrect Deliveries

If your order arrives damaged, defective, or incorrect, please contact us within 30 days of delivery.

Include:

• Your order number.
• A description of the problem.
• Photographs showing the issue, when applicable.

Approved claims will qualify for an appropriate replacement or refund.

7. Stolen Packages

Packages reported stolen after being marked delivered will be investigated individually.

We may contact the shipping carrier and request additional information.

Refunds or replacements for stolen packages are determined on a case-by-case basis.

8. Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information at checkout.

If you notice an error, contact us immediately.

We will attempt to correct the address before fulfillment or shipment, but changes cannot be guaranteed.

Additional shipping costs resulting from incorrect addresses may be the customer's responsibility.

9. Size Exchanges

TankTough offers one complimentary size exchange per eligible clothing item within 30 days of delivery.

Items must be unworn, unwashed, and in their original condition.

Please review our Return & Refund Policy for complete eligibility requirements.

10. Contact Information

For shipping questions, tracking assistance, or order concerns, contact TankTough Fitness Club through our website:

https://tanktoughfitnessclub.store

Our Commitment

At TankTough Fitness Club, we believe every customer deserves dependable service and quality products.

BUILT TO ENDURE. FORGED TO BE TOUGH.